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Academy Resource Center

Support for Online Classes

General Tips

Read the class home page carefully and find out:

  • Login to class at least twice a week.
  • Learn how to contact your instructor in the Discussion, Instructor's Office or via class email.
  • Add discussion responses early to avoid repeating what others have written.
  • Have patience. Try a few times before you contact the Help Desk.
  • Deal with technical problems as soon as possible by contacting the Online Education Help Desk.
    phone: 1.888.431.ARTS (2787) or 415.263.5545
  • Check the Instructor's Office in the discussion section and email announcements for important messages, FAQ's, and comments.
  • Mark due dates on your calendar (the key to success is time management).